Alberto Campos

Fellow, Next-Gen Systems
Andy Dolan

Lead Security Engineer, Security and Privacy Technologies
Anju Ahuja

Vice President Market Development & Product Management
Ann Finnie

Global Communications Manager
Arianne Hinds

Principal Architect, Video & Standards Strategy Research and Development
Arun Yerra

Principal Mobile Network Architect
Austin Pahl

Architect
Barry Ferris

Senior Product Manager
Belal Hamzeh

Chief Technology Officer and Senior Vice President
Ben Hepworth

Principal Architect
Bernardo Huberman

Fellow and Vice President of Core Innovation
Bob Lund

Vice President, Advanced Network Technologies
Brian Scriber

Distinguished Technologist and VP of Security & Privacy Technologies
CableLabs

CableLabs
Carmela Stuart

Director of Future Infrastructure Group
Casey Turtel

Software Engineer
Chad Riland

Program Manager, Innovation
Chris Lammers

Chief Operating Officer
Chris Sibley

Senior Engineer – Advanced Network Platforms, Cox Communications
Chris Stengrim

Vice President of Technology Strategy
Christian Pape

Vice President, Innovation Office
Christie Poland

Manager of Specifications and Technical Editing
Clarke Stevens

Broadband Industry Professional
Curtis Knittle

Vice President, Wired Technologies Research and Development
Darshak Thakore

Principal Architect
Daryl Malas

Principal Architect, Advanced Technology Group
David Debrecht

Vice President, Wireless Technologies
Debbie Fitzgerald

Distinguished Technologist and Director, Technology Policy
Don Clarke

Principal Architect, Network Technologies
Dorin Viorel

Distinguished Technologist
Doug Jones

Principal Architect
Eric Klassen

Executive Producer
Eric Winkelman

Lead Architect, Application Technologies
Gabby Gordon

Education Initiative Team Member
Greg White

Distinguished Technologist
Hans Geerdes

Principal Strategist
Ike Elliott

Chief Strategy Officer and Senior VP, Strategy and Innovation
Jacob Malone

Principal Strategist & Director, User Behavior & Economics
Jason Rupe

Distinguished Technologist
Jay Zhu

Senior Engineer
Jeff Leget

President & CEO of Kyrio, EVP Infrastructure of CableLabs
Jennifer Andreoli-Fang

Distinguished Technologist, Wireless Technologies
Joey Padden

Distinguished Technologist, Wireless Technologies
John Bahr

Principal Architect, Wireless Technologies
John Bevilacqua

Principal Architect, FTTP Technologies
John Cernazanu

Program Manager, Application Technologies
Jon Schnoor

Principal Architect, Wired Technologies
Josh Redmore

Principal Architect, Wireless Access Technologies
Jud Cary

Deputy General Counsel
Karthik Sundaresan

Distinguished Technologist and Director, HFC Solutions
Kelton Shockey

Technology Policy Associate
Kevin Noll

Principal Architect, FTTP Technologies
Kyle Haefner

Principal Security Architect
Lili Hervieu

Principal Architect, Wireless Research & Development at CableLabs
Lisa Schwab

Director of Strategic Growth Engagement
Luther Smith

Distinguished Technologist and Director of Wireless
Mariam Sorond

Chief Research and Development Officer and Senior Vice President
Mario Di Dio

Principal Architect
Mark Bridges

Executive Vice President and Chief Technology Officer
Mark Poletti

Director, Wireless Network Technologies
Mark Walker

Vice President, Technology Policy
Martha Lyons

Director of Market Development
Massimiliano Pala

PKI Architectures, Director
Matt Forbes

Senior Systems Engineer, Kyrio
Matt Schmitt

Distinguished Technologist
Megan Collins

Senior AI/ML Engineer
Michael Glenn

VP of Cybersecurity
Michelle Rousseau

Head of Culture
Michelle Vendelin

Director, Innovation Services
Mickie Calkins

Director, Co-Innovation & Prototyping Strategy & Innovation Group
Mitchell Ashley

President & General Manager, Kyrio
Mohammed Zourob

Lead Engineer
Omkar Dharmadhikari

Manager & Principal Architect
Paul Fonte

Director of Future Infrastructure Group
Pete Smyth

VP, Core Innovations
Phil McKinney

President & CEO
Priya Shrinivasan

Director, Technology Policy
Rachel Beisel

VP Marketing & Communications
Rahil Gandotra

Senior Software Architect
Ralph Brown

SVP & CTO, R&D
Randy Levensalor

Principal Architect, Future Infrastructure Group, Office of the CTO
Rob Alderfer

VP, Technology Policy
Robin Ku

Director, Kyrio NFV Interop Lab
Ronald Reuss

Executive Vice President and Chief Strategy Officer
Roy Sun

Principal Architect
Sanjay Patel

Senior Director, Strategy
Scott Brown

VP of Technology Outreach & Managing Director of UpRamp
Scott Caruso

VP Strategic Ventures
Shafi Khan

Lead Software Solutions Engineer
Shahed Mazumder

Principal Strategist, Wireless Technologies
Sheldon Webster

Lead Architect - R&D Wired Group
Simon Krauss

Deputy General Counsel
Spiros Kapoulas

Principal RAN Architect
Steve Arendt

Principal Architect & Director
Steve Glennon

Distinguished Technologist, Advanced Technology Group
Steve Goeringer

Distinguished Technologist, Security
Steve Jia

Fellow & Director of Advanced Optical Technologies‬‬‬‬‬‬‬
Sundar Sriram

Principal Architect
Tao Wan

Distinguished Technologist, Security
Tetsuya Nakamura

Principal Systems Architect, Network Technologies
Todd Bryan

Principal Strategist
Tom Williams

Principal Architect, Network Technologies
Tyler Glenn

Principal Engineer
Vikas Sarawat
Wayne Surdam

VP of Communications
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Yuan Tian

Senior Security Engineer
Yunjung Yi

Director of Wireless Standardization, Wireless Technologies
Zane Hintzman

Associate Engineer

Michelle Rousseau

Head of Culture

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Evolving Innovation Culture

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News

Evolving Innovation Culture

CableLabs 2.0 Aligns with The Future Phil McKinney

Michelle Rousseau
Head of Culture

Aug 23, 2016

As CableLabs President and CEO Phil McKinney mentioned in his blog post “CableLabs 2.0 Aligns with The Future,” CableLabs made its largest transformation in its 29 year history by undergoing a major restructuring effort to make long-term innovation a priority for the company.

The importance of corporate culture is talked about in nearly every organization As you might imagine, McKinney’s vision of increased prioritization called for an intentional cultural transformation to an environment that works for the innovation agenda. The transformation forced CableLabs to break away from traditional and long-standing beliefs about the way we work to create effective and high impact avenues that allow our pipeline of innovations to travel to our members. Culture is pervasive and requires change to achieve tangible results within the organization when the vision shifts. And although change isn’t simple, it doesn’t have to be overwhelming.

So, where do you start if you’re looking to cultivate change in your organization? Imagine culture as if it were an employee working at your company — because really, your employees help shape your organization’s culture. If you develop your culture in an intentional way, then it should work to promote your strategy, rather than work against you. So, how would you describe this employee? Boisterous? Cantankerous? Smart? Enthusiastic? Impactful? Contagious? Overwhelmed? Innovative?

Understand Your Organization’s Existing Culture by Tracing Through Time

If you are someone who manages people, then this will be useful information for you, as even teams have subcultures that should be acknowledged and tended to. Try an exercise, where you place your existing culture on the proverbial therapist’s couch and look at it through the eyes of a psychologist.

Are there some issues with authority based on past events? Is that a fear of failure you’re hearing? Ask more questions, and listen carefully. Understand everything about what has happened to shape your culture into what it has become today. Listen for what is and isn’t being said because the “undiscussibles” are equally as important. Once you do, you will be able to identify critical moments in your company’s history that shaped your culture.

In those critical moments, you will find decisions that were made. When you understand why these decisions were made at that point in time, you can see the ripple effect of the consequences that you now feel today. This deeper understanding gives you the proper perspective to prescribe a plan to be wise, alleviate existing pain points, and truly align with your forward-thinking strategy.

Therapists ask compelling questions and actively listen to first gather details, then identify patterns and ultimately sharpen focus onto areas of exploration. The key here is they listen about 90% of the time. Only when you dive into those details of where your culture took a turn historically is where you can then help it heal to align with the future. This discovery will help you keep the culture “therapy” simple and localized. As a result, there is no need to feel overwhelmed by culture change. Instead, simply trace the company’s history for patterns and then move forward with a plan.

Watch the Ripples Change Size, but Never Leave the Stream

Many companies lean on traditional, bureaucratic change management solutions to change their culture, but those take a great deal of time and resources. At CableLabs, we pride ourselves in innovation, and I personally do not approach corporate culture issues from the traditional change management camp as it tends to be bogged down and cumbersome.

Strategically focusing on culture knowledge and diagnosis, leadership, communication, compassion and patience will get your culture working for you. Through discovery, you gain clarity and the compelling “why” mentality that you have for your ideal culture. Diagnose the problems holding your culture back and then create a plan to lead the culture to where you want it to go.

Obviously, some things will change, but the real benefit will come from clearly understanding point A and point B, and having a great team of leaders to help your culture get there by understanding the gap and believing in your organization. I also cannot stress enough the importance of acting quickly on the data you find. In my next blog post I’ll talk about a few critical foundational components we found in our culture that were ripe for evolution and where we are today.

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Alberto Campos

Andy Dolan

Anju Ahuja

Ann Finnie

Arianne Hinds

Arun Yerra

Austin Pahl

Barry Ferris

Belal Hamzeh

Ben Hepworth

Bernardo Huberman

Bob Lund

Brian Scriber

CableLabs

Carmela Stuart

Casey Turtel

Chad Riland

Chris Lammers

Chris Sibley

Chris Stengrim

Christian Pape

Christie Poland

Clarke Stevens

Curtis Knittle

Darshak Thakore

Daryl Malas

David Debrecht

Debbie Fitzgerald

Don Clarke

Dorin Viorel

Doug Jones

Eric Klassen

Eric Winkelman

Gabby Gordon

Greg White

Hans Geerdes

Ike Elliott

Jacob Malone

Jason Rupe

Jay Zhu

Jeff Leget

Jennifer Andreoli-Fang

Joey Padden

John Bahr

John Bevilacqua

John Cernazanu

Jon Schnoor

Josh Redmore

Jud Cary

Karthik Sundaresan

Kelton Shockey

Kevin Noll

Kyle Haefner

Lili Hervieu

Lisa Schwab

Luther Smith

Mariam Sorond

Mario Di Dio

Mark Bridges

Mark Poletti

Mark Walker

Martha Lyons

Massimiliano Pala

Matt Forbes

Matt Schmitt

Megan Collins

Michael Glenn

Michelle Rousseau

Michelle Vendelin

Mickie Calkins

Mitchell Ashley

Mohammed Zourob

Omkar Dharmadhikari

Paul Fonte

Pete Smyth

Phil McKinney

Priya Shrinivasan

Rachel Beisel

Rahil Gandotra

Ralph Brown