Executive Team

Jeff Chen is the Senior Vice President and Chief Relationship Officer at CableLabs. As a member of the executive team, Jeff is valued for his 360-degree view from cable operators and vendor partners. The cable industry owes its success to collaborative innovations from all players in the ecosystem. Jeff and his team work together with members and vendors to understand their needs and help bridge communications with CableLabs resources.

Jeff started his career as a cable engineer at Rogers in Toronto, and later joined the team at Bright House Networks as SVP, Advanced Technology. He worked closely with industry partners including CableLabs, NCTA and fellow cable operators to ensure smooth and speedy adoption of new technology to serve customer needs.

Jeff received his Bachelor of Science and Master of Science Degrees in electrical engineering from the University of Connecticut, and has completed executive training programs at the University of Toronto and Dartmouth College. He has served as a guest lecturer for executive training programs at the University Denver. During his leisure time, Jeff enjoys skiing and he is a passionate supporter of SkiTAM, a charity for the U.S. Paralympic Ski and Snowboard Teams.

Mark Dzuban is continuing a career-long commitment to driving technological change and innovation that create a more connected world and improve business outcomes for the cable industry. Since joining SCTE in February 2009, he has been instrumental in transforming the organization into an applied science leader in workforce education, standards, energy management and other areas. In cable’s 10G era, Dzuban is breaking down industry barriers and widening SCTE’s influence in such areas as Aging in Place/TeleHealth, Telemedicine, Autonomous Vehicles, AI/ML and more.

Dzuban has been recognized throughout his career as a thought leader, particularly in the development of cable telephony and other two-way services. Working across legislative, financial and engineering areas, Dzuban pioneered the concept and market acceptance of the voice services that today contribute to cable’s bottom line and was granted a patent for an approach to enhancing cable network survivability for lifeline services such as telephony. With AT&T’s Broadband Consumer Services group, he engineered the first full-motion MSO-to-MSO video telephony call in 1993.

Dzuban began his career in 1968 as a design engineer for Vikoa, and advanced to leadership positions in such organizations as Clear Cable and Cross Country Cable. With AT&T, he drove deployment of more than 500,000 cable telephony lines after being promoted to senior vice president of AT&T Broadband Telephony Operations and Engineering. Prior to joining SCTE•ISBE, he had served as Vice Chairman of Cedar Point Communications, a developer and manufacturer of innovative VoIP switching equipment. Dzuban also has served in advisory positions to a variety of vendors to the cable industry, including ARRIS, Net2Phone/IDT and Broadcom.

Dzuban has been honored within the industry as a Cable TV Pioneer, a Cable Center Innovation Laureate and a Vanguard Award winner. He also has been named as a Veteran of Influence by the Philadelphia Business Journal.

Dzuban served in Korea as a Combat Logistics Specialist in the United States Army. He and his wife, Shawn, now live in the Philadelphia western suburbs.

Phil McKinney is the president and CEO at CableLabs, a non-profit research & development lab funded by the global cable industry. With a strong focus on innovation, McKinney is responsible for leading the development of technologies and specifications for the secure delivery of high speed data, video, voice and next generation services. He oversees testing, certification facilities and guides the technical leadership for the industry, charting the course for future technology and innovation.

Prior to CableLabs, McKinney held technology and innovation leadership positions in major companies including serving as the vice president and CTO for Hewlett-Packard’s Personal Systems Group, where he was responsible for long-range strategic planning, research and development for the company’s PC product lines. In addition, he was the founder and leader of HP’s Innovation Program Office (IPO). The IPO was chartered to identify, incubate and launch adjacent and fundamentally new technologies, products and services that would become the future growth engines for HP. The success of the IPO is now shared in widely used case studies at Stanford University and Harvard Business School. McKinney also served as senior vice president and CIO at Teligent, and as a director at CSC.

Author, speaker and innovation guru, McKinney shares his rule-breaking approach to innovation and creativity in his book “Beyond the Obvious.” He has been credited with forming and leading multiple teams that Fast Company and BusinessWeek have listed as being one of the “50 Most Innovative.” His recognition includes Vanity Fair naming him the “The Innovation Guru,” MSNBC and Fox Business calling him “The Gadget Guy” and the San Jose Mercury News dubbing him the “chief seer.” In July 2015, his podcast, Killer Innovations™, became a nationally syndicated radio show that is carried by more than 30 radio stations across the U.S. In 2017, The Cable Center named McKinney an Innovation Laureate, in recognition of his role as a trailblazer and key influencer who is mentoring, teaching and motivating the next generation of cable industry leaders.

McKinney serves on the advisory board for Hacking Autism and he is chairman of the board for Pioneer Education Africa. In his spare time, he oversees his family VC fund, the Techtrend Group, that invests in for-profit start-ups to create economic growth as an alternative to traditional charity models.

Ike Elliott is President & CEO of Kyrio. At Kyrio, a subsidiary of CableLabs, Ike leads a growing provider of services for the connectivity industry, including broadband device testing, security analysis, and software services. Ike transitioned to Kyrio full time in late 2020 after leading the CableLabs Strategy team for a decade, including five years as Chief Strategy Officer, which also included stints leading innovation services, advanced technology projects, technology outreach and marketing.

Before joining CableLabs, Ike held senior executive operating and strategy roles at Level 3 Communications and Unity Business Networks. He was also the president and founder of Practiq Strategy Consultants. In 1999, Ike co-founded the International Softswitch Consortium and served as its president and chairman for three years.

Ike began his career in software development and network architecture. He is an inventor with three dozen patents and continuations. Ike serves on the board for the Society of Cable Telecommunications Engineers, and on the board of Global Hope, a non-profit that provides homes and care for orphaned and vulnerable children. He received a Bachelor of Science in computer science from James Madison University, and a Master of Science in computer science from Johns Hopkins University.

Mark Bridges is the Senior Vice President and Chief Technology Officer at CableLabs, a non-profit research & development and innovation lab funded by the global cable industry. He leads CableLabs’ long-term vision by driving the development of technologies critical to the industry’s evolution including wired, wireless, network convergence and security. His areas of expertise include research and development of software-defined networks, network as a service/platform and cloud native architectures.

Mark previously served as the Vice President of the Future Infrastructure Group as part of the Office of the CTO at CableLabs, where he spearheaded strategic planning for the future of access network technologies and software platforms. With nearly 30 years of experience in communications and software development, Mark is a seasoned industry professional with a deep understanding of the communications and technology industries. His tenure at CableLabs began in 2010, and over the years, he has made significant contributions to the company’s technological advancements and strategic direction.

Prior to joining CableLabs, Mark was Director and Chief Architect at Avaya where he was instrumental in defining the technology strategy and architecture for Avaya Global Services’ next-generation service delivery platforms. Before joining Avaya, Mark was the founder and CEO of VCS, Inc., a systems integrator, and platform development company focused on creating business operations and service delivery support systems for various industries, with a particular emphasis on OSS/BSS platforms for the telecommunications industry. He led VCS to a successful merger in 2001.

Mark studied Information Systems at the University of Georgia where he met and married his wife of over 30 years. During his leisure time in the fall season, Mark can be spotted on Saturdays at his favorite breweries in his hometown, Longmont, Colorado – always cheering for his Dawgs!

Leslie Hielema is the senior vice president and chief marketing officer at CableLabs, the innovation and research lab for the cable industry. She is responsible for marketing, communications, and thought leadership as well as marketing for emerging products and services across CableLabs and its subsidiaries SCTE, a professional association; and Kyrio, a testing and software services company.

Throughout her career, Leslie has been called upon to launch and scale ideas into sustainable change, generating positive human impact and business outcomes. Translating complex technology and science into products, services, solutions, and programs, she influences markets, ecosystems, and industries. Her work includes commercializing technology, CEO of a membership organization focused on economic development, and management of high-profile innovation and entrepreneurial centers. As a technologist, she has led efforts in R&D at Bell Labs, software engineering for the U.S. Navy, and new product development for AT&T in Europe.

Leslie holds a Bachelor of Science degree in Electrical Engineering from the Florida Institute of Technology, a Master of Science in Electrical Engineering from the University of Michigan, and a Master of Science in International Management from Boston University. She has lived and worked around the world and brings a global perspective to all that she does.

Chris is currently coo emeritus and senior executive advisor for CableLabs leading special projects and initiatives, including the integration of SCTE as a key part of CableLabs, together with supporting relationships across industry associations including ACA Connects, The Cable Center, CCSA, the Emma Bowen Foundation, NCTA, NCTC and WICT. Prior to this, Chris served as senior vice president and chief operating officer at CableLabs directing accounting and finance, IT, facilities and membership development. He remains committed to relationships with mid-sized and smaller MSOs, as well as with international cable operators in Asia, Europe and Latin America, key communities he built at CableLabs.

Chris currently serves as a member of the board of directors of The Cable Center and the Emma Bowen Foundation and is actively involved in committees and/or support for several national and international industry trade associations. He is a member of the Cable TV Pioneers (Class of 2021).

Prior to joining CableLabs in 1997, Chris was president and CEO of Western Communications, a mid-sized multiple system operator with cable systems located in the Western United States. Before that, Chris was a partner with the San Francisco law firm of Cooper, White & Cooper.

Chris received a Juris Doctor degree from the University of Chicago School of Law and a Bachelor of Arts degree with distinction from Stanford University.

Lori Lantz is the Chief People Officer at CableLabs. As a member of the executive team, her focus is on the organizational and cultural development of CableLabs and its affiliates. She leads the alignment of strategic talent management with the overall business strategy and vision of CableLabs. One of Lori’s priorities is to provide professional development opportunities to all employees which enable high functioning teams to thrive. Equally important is an emphasis on building high trust relationships and developing exceptional leaders. Inspired by encounters with diverse and interesting people, she is passionate about helping them increase their capacity and confidence in their roles across the organization.

Prior to CableLabs, Lori held various positions in Human Resources at National Jewish Health in Denver. Most recently she was the Director of Learning and Development where she developed a leadership academy to provide “knowledge and wisdom to lead” to create a highly engaged workforce.

Lori received her Bachelor of Business Administration in Human Resource Management from Pacific Lutheran University and Master of Science in Organizational Leadership from Regis University. She holds the Senior Professional in Human Resources (SPHR) certification, as well as certifications in a variety of organizational development and personality assessment tools. A native of Colorado, Lori enjoys spending time at her mountain cabin, and loves all things musical including singing, playing the piano, and attending concerts and music festivals. She has two children who are budding musicians.

Mike Mehrtens is the Senior Vice President and Chief Financial Officer at CableLabs. As a member of the executive team, Mike is responsible for all aspects of finance, accounting, information technology and facilities. Mike and his team work to provide a superior level of service to the business, with a focus on process efficiency, financial insight, safeguarding company resources and consistently improving the customer experience. There are numerous metrics to focus on, but a fundamental equation that guides Mike’s professional experience is a simple one: if you exceed the expectations of your customers, provide an engaging and fulfilling experience for your employee, you will solve for the goals of your stakeholders.

Prior to CableLabs, Mike held various positions in finance, accounting and Six Sigma process improvement at OmiTRAX, TTEC, INTUIT and General Electric in Denver.

Mike received his Bachelor of Arts in economics from Western State University and Master of Business Administration from the University of Colorado at Boulder. Mike is also a certified public accountant licensed in Colorado. Out of the office, Mike is an avid outdoorsman, skier, and hiker with a deep appreciation for the natural world.

Ron Reuss is Senior Vice President and Chief Strategy Officer at CableLabs. He is responsible for the development and evolution of CableLabs’ strategy. Ron and his team work with CableLabs colleagues, members, and across the cable ecosystem to develop and deliver insights about customers, network behavior, markets, costs and competition. Ron’s team is also responsible for the management of innovation processes and working with teams to develop innovations, helping to ensure CableLabs’ ability to consistently bring game-changing solutions to the cable industry.

Ron has over 30 years of experience in the communications industry and was formerly Vice President of Technology Strategy at CableLabs. Prior to his tenure at CableLabs, he held roles in product management, product development and venture investment at
companies including Level 3 Communications, BellSouth, and Gray Ventures.

Ron holds a Master of Science degree in Management from Georgia Institute of Technology, a Master of Science degree in Computer Science from University of Pennsylvania and Bachelor of Science degrees in Computer Science and Humanities from MIT. He is also a certified competitive intelligence professional.

Courtney Seely is the Chief Legal Officer at CableLabs. She is responsible for leading
all legal, regulatory and patent activities for CableLabs and its subsidiaries, supporting
telecommunications and Internet industries around the world. In this role, Courtney is
directly involved in complex business transactions and manages the transaction-
based legal function, including all legal and regulatory compliance, corporate
governance, intellectual property protection and technology transfer functions.

Prior to CableLabs, Courtney held various executive-level legal and risk management
positions within global public and private companies of all sizes and at all life-cycle
stages across a broad array of highly regulated industries. In such roles, she focused
on mergers and acquisitions, complex commercial transactions, corporate finance and
corporate governance and led multi-jurisdictional and multi-functional teams. Courtney
began her career in private practice at Dechert LLP in Philadelphia, PA as an
Associate in the Corporate and Securities Group where she focused on general
corporate and securities matters, concentrating on mergers, acquisitions and
dispositions, venture capital financings, corporate finance transactions and federal
and state securities matters for leading private equity fund sponsors and their portfolio
companies, as well as strategic buyers and sellers.

Courtney received her Bachelor of Arts in Political Science from Lehigh University in
Bethlehem, Pennsylvania and Juris Doctorate degree from The Villanova University
Charles Widger School of Law in Villanova, Pennsylvania. She currently serves as a
member of the Board of Directors for the Colorado Chapter of the Association of
Corporate Counsel. Outside of the office, Courtney enjoys spending time with her two
sons and two dogs and is an outdoor enthusiast with a particular passion for running,
skiing and hiking.