Wi-Fi CERTIFIED Data Elements

Remote Wi-Fi troubleshooting is the keystone of good customer experience and reduced support costs. The ultimate iteration of this is a fully automated proactive network maintenance system, where Wi-Fi issues are resolved before they impact your customer. When Wi-Fi becomes self-healing, customers enjoy seamless access to your services. The first steps to enable this bright […]

Last year we announced that we’re working with the Wi-Fi Alliance to develop a standard for Key Performance Indicator (KPI) capture in a Wi-Fi network—now officially called Wi-Fi CERTIFIED Data Elements. Optimized and reliable residential Wi-Fi will be critical to deploying 10G and this standard addresses many of the major Wi-Fi PNM-related pain points identified […]