pnm

In 1997, CableLabs released the very first version of Data Over Cable Service Interface Specification (DOCSIS ® technology) that enabled broadband internet service over Hybrid Fiber-Coaxial (HFC) networks.  Ever since, we’ve been making improvements, greatly enhancing network speed, capacity, latency, reliability and security with every new version. Today, cable operators use DOCSIS 3.1 technologies to […]

You probably know that Proactive Network Maintenance (PNM) is about finding and fixing problems before they impact the customer to ensure highly reliable and available cable broadband services. But the other side of PNM is about managing the capacity or bandwidth available in the network. PNM may have started with the former concept in mind, […]

Remote Wi-Fi troubleshooting is the keystone of good customer experience and reduced support costs. The ultimate iteration of this is a fully automated proactive network maintenance system, where Wi-Fi issues are resolved before they impact your customer. When Wi-Fi becomes self-healing, customers enjoy seamless access to your services. The first steps to enable this bright […]

No doubt our cable industry has a unique culture of working and innovating together to solve technical issues. But there are best practices from other communities which we can build from; these practices inform how we can continue to develop toward more reliable services. By “reliable,” as it relates to service, I mean reliable, available, […]

Cable network reliability has many important dimensions, but operators are all too familiar with the significant cost of maintenance and repair, and some with the advantages of Proactive Network Maintenance (PNM). But not everyone has taken full advantage of PNM. Let’s have a look at some of the reasons for that, and what CableLabs is […]

Sometimes, two apps are better than one. We now have two versions of the Cable Modem Validation Application (CMVA) available for download and use: a new lab automation version, and a data exploration version. Thing One and Thing Two Lab automation and certification have unique requirements, but investigation and invention require flexibility. Because the CMVA […]

I love a good acronym! InGeNeOS™ is an acronym built from Intelligent General Next Operations Systems. It’s the name of a CableLabs working group that solves Proactive Network Maintenance (PNM) issues for the cable industry, and it might be for you. What’s So InGeNeOS about PNM? The InGeNeOS group focuses on discussing, inventing, building and […]

Welcome to 2019, and the future of Proactive Network Maintenance (PNM)! As CableLabs’ PNM solutions mature, we look toward developing a framework for PNM that everybody can use. On December 21, 2018, CableLabs released the Combined Common Collection Framework (XCCF) version 2.0. This new version includes several enhancements, including refactoring to make it easier to […]

The term Wi-Fi, coined by the Wi-Fi Alliance, is one of the most widely used and recognized technology terms in the world. That’s understandable when you consider facts like these: KPCBs Mary Meeker, in her highly regarded annual global internet survey, found worldwide Wi-Fi networks grew from 90 million in 2012 to 450 million in […]

Ever-present communication is an important part of life these days. Cable technology provides connectivity for homes and businesses, providing entertainment, information and increasingly important functions for life. As we rely more on all forms of communications access, we rely on our cable modems to help keep services running their best. Cable modems have therefore become […]