Reliability and Experience

For years, the broadband industry’s innovative energy focused on speed: faster downloads, higher throughput, more gigabits per second. But as online activity has been woven more deeply into the fabric of daily life, user expectations have shifted. Today’s success metrics place less emphasis on speed and more on quality, reliability and seamless experiences that adapt […]

Proactive network maintenance (PNM) continues to make inroads on its goals of reducing troubleshooting time and cost while reducing the impact of network impairments on customer service. The broadband industry achieves this through grassroots efforts developed and shared by participants in two working groups. This global ecosystem of vendors and operators share their ideas, efforts […]

Low Earth orbit (LEO) satellite constellations are on the rise, making broadband speeds available anywhere on the globe, beginning to disrupt broadband markets and changing the way we think about connectivity. This year, LEO Direct-to-Device (DTD) has matured from a concept to first commercial services. DTD denotes the principle of connecting your everyday smartphone directly […]

Have you ever turned the car around just to make sure you turned off your oven or unplugged your iron? That same anxious instinct contrasts with the whimsical possibility of lights switching on and off as we enter or leave a room. Imagine if, instead of being one more burden to manage, a building — […]

The broadband industry is evolving. Speed is no longer the only measure of value — users now expect connectivity that is seamless, secure, responsive and adaptive. CableLabs is leading this transformation through its Technology Vision and Eras of Broadband Innovation, which illustrate the network’s evolution from raw speed to intelligent, adaptive services. To realize this […]

Over the last year, the term agentic AI has become ubiquitous. It’s been described as everything from a personal assistant to a replacement for human workers. In reality, agentic AI is a powerful new form of automation that is most effective when given clear tasks, guided by expert information and integrated with human-in-the-loop workflows to […]

Imagine that you arrive at a hotel after a long drive, and something remarkable happens: nothing. Your connected car has automatically uploaded telemetry data and downloaded updates over the hotel’s Wi-Fi. Your medical monitoring device has seamlessly maintained its secure connection to your health care provider. Your laptop and phone have instantly connected with the […]

In November 2024, CableLabs released NetLLM: Your Handy Automated Network Assistant. NetLLM is a set of tools that collects metrics from the network and passes them as text to an out-of-the-box Large Language Model (LLM) trained on natural language for analysis.  This approach works well and has the added benefit of allowing people to communicate […]

The broadband industry is only as strong as the people who power it.  At CableLabs, we believe that innovation isn’t driven by technology alone — it’s driven by the people behind it. That’s why we’re focused on strengthening the industry through three key areas: collaboration, connection and preparation. By creating environments where people can exchange […]