Platform Evolution

As broadband demand grows and service expectations rise, network operators face the dual challenge of maintaining rock-solid reliability while innovating at the speed of digital life. Meeting both demands requires more than incremental change. It calls for a transformative operational paradigm: AI-native networks. Rather than adding AI tools on top of existing processes, AI-native networks are designed from […]

Field operations teams are essential for ensuring the seamless performance of modern networks, including hybrid fiber coax (HFC), fiber and mobile infrastructures. However, as networks grow in complexity, traditional troubleshooting methods — manual workflows, static documentation and reliance on expert technicians — struggle to keep pace. Enter Agentic AI, a transformative approach that embeds intelligent, […]

This is the first in a series of blog posts about large language models and CableLabs’ efforts to apply them to transform knowledge-based work across the cable industry. What happens if you ask ChatGPT cable-related questions? To conjure an example, we asked the AI chatbot to describe adjacency misalignment and its symptoms. Here is ChatGPT’s […]