Platform Evolution

Empowering Field Operations with Agentic AI
March 7, 2025
Field operations teams are essential for ensuring the seamless performance of modern networks, including hybrid fiber coax (HFC), fiber and mobile infrastructures. However, as networks grow in complexity, traditional troubleshooting methods — manual workflows, static documentation and reliance on expert technicians — struggle to keep pace. Enter Agentic AI, a transformative approach that embeds intelligent, […]
Generative AI for Network Operations: Building an AI CableLabs Expert
October 16, 2024
This is the first in a series of blog posts about large language models and CableLabs’ efforts to apply them to transform knowledge-based work across the cable industry. What happens if you ask ChatGPT cable-related questions? To conjure an example, we asked the AI chatbot to describe adjacency misalignment and its symptoms. Here is ChatGPT’s […]